Terms of service
Last updated: 02 August 2026
Overview
This website (the "Site") is operated by theHoneyman Limited. Throughout the Site, the terms "we," "us," and "our" refer to theHoneyman Limited. theHoneyman offers this Site, including all information, tools, and enquiry services available on it, to you, the user, conditioned on your acceptance of these Terms of Service.
theHoneyman supplies New Zealand honey, Manuka honey, lozenges, sparkling Manuka water, and mead to hospitality, distribution, wholesale, and bulk export partners. The Site is intended to provide product and company information and to enable business enquiries; it is not a direct-to-consumer retail store.
By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access the Site. We reserve the right to update these Terms of Service at any time by posting changes to this page; your continued use of the Site after changes are posted constitutes acceptance of those changes.
Our Site is hosted by Shopify Inc., which provides the underlying platform.
Section 1 - Use of the Site
You represent that you are at least the age of majority in your jurisdiction, and that you are accessing the Site for legitimate business purposes.
You must not use the Site for any unlawful or unauthorised purpose, and must not violate any applicable laws in your jurisdiction, including intellectual property laws, in your use of the Site.
You must not transmit any viruses, malware, or code of a destructive nature through the Site.
A breach of these Terms may result in termination of your access to the Site.
Section 2 - General Conditions
We reserve the right to refuse to respond to any enquiry, for any reason, at any time.
Information you submit through the Site (for example, via our enquiry forms) may be transmitted over various networks and may involve changes to conform to the technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, its content, or access to it, without our express written permission.
Headings used in these Terms are for convenience only and do not affect their interpretation.
Section 3 - Accuracy, Completeness, and Timeliness of Information
Information on the Site, including product specifications, grades, and availability, is provided for general information purposes and is subject to change without notice. We are not responsible for ensuring that all information on the Site is accurate, complete, or current at all times.
Any commercial terms, including pricing, minimum order quantities, and product availability, are subject to confirmation at the time of a formal quote or order, and are not binding based on information published on the Site alone.
The Site may contain historical information, which is provided for reference only and may not reflect current products, pricing, or availability.
Section 4 - Enquiries and Commercial Relationships
The Site enables you to submit enquiries regarding distribution, wholesale, hospitality, or bulk supply of theHoneyman products. Submitting an enquiry does not create a binding commercial agreement between you and theHoneyman. Any resulting supply relationship, including pricing, volume, exclusivity, and delivery terms, will be governed by a separate agreement entered into directly between you and theHoneyman.
We reserve the right to decline any enquiry, at our sole discretion, including where we determine that a proposed market, channel, or partnership is not a suitable fit.
Product descriptions, images, and specifications on the Site are provided as a general guide. We have made reasonable efforts to display product information accurately, but actual products (including batch-specific grade, colour, and packaging) may vary.
Section 5 - Optional Tools and Third-Party Services
We may provide access to third-party tools (for example, analytics or communication tools) over which we have no control. Such tools are provided "as is" and "as available," without warranties of any kind, and we accept no liability for your use of them. You should review the terms of any relevant third-party provider before using such tools.
Section 6 - Third-Party Links
The Site may contain links to third-party websites that are not affiliated with theHoneyman, including partner or stockist websites. We are not responsible for the content, accuracy, or practices of any third-party website, and we do not warrant or accept liability for any third-party materials, products, or services. Please review the terms and privacy practices of any third-party site before engaging with it.
Section 7 - Feedback and Submissions
If you send us comments, suggestions, or other feedback (whether requested or unsolicited), you agree that we may use, edit, and share that feedback without restriction or compensation to you, and that we are under no obligation to keep it confidential or to respond to it.
You agree that any feedback or communication you submit will not violate the rights of any third party, and will not contain unlawful, defamatory, or otherwise objectionable content.
Section 8 - Personal Information
Your submission of personal information through the Site, including via our enquiry forms, is governed by our Privacy Policy.
Section 9 - Errors, Inaccuracies, and Omissions
The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, or availability. We reserve the right to correct such errors and to update information on the Site at any time, without prior notice.
We are under no obligation to update or clarify information on the Site except as required by law.
Section 10 - Prohibited Uses
You are prohibited from using the Site: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable regulations or laws; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, or discriminate against any person; (f) to submit false or misleading information, including in enquiry forms; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of other users; (i) to spam, phish, or scrape the Site; or (j) to interfere with or circumvent the security of the Site.
We reserve the right to terminate your access to the Site for any violation of these prohibited uses.
Section 11 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free, and we do not warrant that information on the Site is accurate or reliable in every case.
The Site and its content are provided "as is" and "as available," without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
To the fullest extent permitted by law, theHoneyman, its directors, officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including loss of profits, revenue, or data, even if we have been advised of the possibility of such damages. This limitation does not apply to liability that cannot be excluded under New Zealand law.
Section 12 - Indemnification
You agree to indemnify and hold harmless theHoneyman, and our directors, officers, employees, and agents, from any claim or demand, including reasonable legal fees, arising from your breach of these Terms, or your violation of any law or the rights of a third party.
Section 13 - Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
Section 14 - Termination
These Terms remain effective until terminated. You may stop using the Site at any time. We may suspend or terminate your access to the Site at any time, without notice, if we believe you have breached these Terms.
Obligations that by their nature should survive termination (including Sections 8, 11, 12, and 18) will continue to apply after termination.
Section 15 - Entire Agreement
These Terms of Service, together with our Privacy Policy and any other policies referenced on the Site, constitute the entire agreement between you and theHoneyman regarding your use of the Site, and supersede any prior agreements or communications relating to it. This does not affect the terms of any separate signed supply, distribution, or commercial agreement between you and theHoneyman, which will govern in the event of any conflict with these Terms.
Section 16 - Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New Zealand, and any disputes arising from them will be subject to the exclusive jurisdiction of the courts of New Zealand.
Section 17 - Changes to These Terms
We may update these Terms of Service at any time by posting changes to this page. It is your responsibility to review this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Section 18 - Contact Information
Questions about these Terms of Service should be sent to honey@honeyman.co.